Terms of Service

Agreement to Terms

By accessing or using the website sccoastalpools.com (the "Site") or engaging SC Coastal Pools, LLC ("we," "us," or "our") for pool services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or services.

Services

SC Coastal Pools, LLC provides pool maintenance, pool repair, and pool inspection services to residential and commercial customers across the Charleston, South Carolina tri-county area, including Charleston, Berkeley, and Dorchester counties.

All services are subject to availability, scheduling, and assessment of the specific conditions at your property. Quotes provided are estimates based on information available at the time and may be adjusted upon on-site evaluation.

Service Agreements

Recurring service arrangements (such as weekly pool maintenance) are governed by the specific terms agreed upon between you and SC Coastal Pools at the time of enrollment. These terms may include:

Service frequency and scheduled visit days
Scope of work included in your service plan
Pricing and payment terms
Cancellation policy and required notice period

Either party may terminate a recurring service agreement with 30 days' written notice unless otherwise specified in your service agreement.

Quotes and Pricing

Free quotes provided through our website, phone, or email are estimates based on the information you provide. Final pricing may vary based on:

Actual pool condition upon inspection
Pool size, equipment type, and accessibility
Additional repairs or services discovered during work
Material and chemical costs at the time of service

We will communicate any significant changes to quoted pricing before proceeding with additional work.

Payment Terms

Payment is due upon completion of service unless other arrangements have been made in writing. We accept standard payment methods. Accounts more than 30 days past due may be subject to service suspension and applicable late fees.

Property Access

By scheduling pool services, you grant SC Coastal Pools permission to access your property for the purpose of performing agreed-upon services. You are responsible for:

Providing safe, clear access to the pool area
Securing pets during scheduled service visits
Notifying us of any gate codes, access instructions, or property hazards
Ensuring the pool area is reasonably accessible (clear of obstructions)

If our technicians are unable to access your pool on a scheduled visit due to circumstances within your control, the visit may count toward your service agreement.

Limitation of Liability

SC Coastal Pools carries full commercial general liability insurance for all service operations. However, our liability is limited to the cost of the specific services provided. We are not liable for:

Pre-existing equipment failures or structural defects not caused by our work
Damage resulting from acts of nature (hurricanes, flooding, freeze events)
Issues arising from unauthorized modifications to pool equipment or chemical systems
Conditions beyond our reasonable control, including municipal water quality changes

Website Use

You agree to use our Site only for lawful purposes. You may not:

Use the Site in any way that could damage, disable, or impair its operation
Attempt to gain unauthorized access to any part of the Site
Use automated tools to scrape, harvest, or collect information from the Site
Submit false or misleading information through our contact forms

Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of SC Coastal Pools, LLC and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

Disclaimer of Warranties

Our website and its content are provided on an "as is" and "as available" basis. While we strive to keep information accurate and up to date, we make no warranties or representations about the completeness, reliability, or accuracy of any information on the Site.

Pool care information published on our blog and resource pages is provided for educational purposes and should not replace professional assessment of your specific pool conditions.

Indemnification

You agree to indemnify and hold harmless SC Coastal Pools, LLC, its owners, employees, and agents from any claims, damages, or expenses arising from your use of our Site or services, or your violation of these Terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of South Carolina. Any disputes arising under these terms shall be resolved in the courts of Charleston County, South Carolina.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our Site or services after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these Terms of Service, contact us at:

SC Coastal Pools, LLC
1000 Johnnie Dodds Blvd
Mt Pleasant, SC 29464
Phone: (843) 806-7838
Email: service@sccoastalpools.com