Privacy Policy

Introduction

SC Coastal Pools, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sccoastalpools.com or contact us for pool services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

Request a free quote through our contact form
Call us at (843) 806-7838
Email us at service@sccoastalpools.com
Schedule a service appointment

This information may include your name, phone number, email address, physical address, and details about your pool or service needs.

Information Collected Automatically

When you visit our website, we may automatically collect certain information including:

Device information (browser type, operating system)
Usage data (pages visited, time spent on site)
IP address and approximate geographic location
Referral source (how you found our website)

We use Google Analytics and similar tools to understand how visitors use our site so we can improve our services and content.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested quotes
Schedule and perform pool maintenance, repair, and inspection services
Communicate with you about your service appointments and account
Improve our website and the services we offer
Send service reminders or seasonal pool care information (only with your consent)
Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service providers who assist us in operating our website or conducting our business (e.g., payment processors, scheduling software), subject to confidentiality agreements
Legal requirements when we believe disclosure is necessary to comply with applicable law, regulation, or legal process
Business transfers in connection with a merger, acquisition, or sale of assets

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites (such as our Google Business Profile, Facebook, or Instagram pages). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

To exercise any of these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

SC Coastal Pools, LLC
1000 Johnnie Dodds Blvd
Mt Pleasant, SC 29464
Phone: (843) 806-7838
Email: service@sccoastalpools.com