About Us
About SC Coastal Pools — Charleston Lowcountry Pool Professionals
SC Coastal Pools is a locally owned pool service company serving Charleston and the Lowcountry. We are not a franchise. We are your neighbors.
Jessica Venezia
Owner
Jessica founded SC Coastal Pools in 2017 because Charleston pool owners deserved better — honest service, fair pricing, and a team that actually shows up.
Ryan Venezia
Manager
Ryan manages daily operations and makes sure every customer gets the same level of care — on time, thorough, and done right the first time.
Our Story
About SC Coastal Pools — 16-Community Coverage Across the Charleston Lowcountry
Jessica Venezia founded SC Coastal Pools, LLC on December 14, 2017, to address a gap she observed in the Charleston tri-county pool service market — inconsistent chemical management, missed service visits, and technicians unfamiliar with the Lowcountry's unique coastal water chemistry. Ryan Venezia manages daily operations from the company's headquarters at 1000 Johnnie Dodds Blvd in Mount Pleasant, SC 29464, coordinating weekly pool maintenance across Charleston for residential homeowners and vacation rental property managers in 16 communities spanning Charleston, Berkeley, and Dorchester counties.
The operational model reflects what nine years of Lowcountry field work have taught the team: Charleston-area pools face simultaneous pressure from salt air corrosion, 71% average humidity, 50+ inches of annual rainfall, and fill water ranging from 18 ppm to 80 ppm in hardness depending on the municipality. Standard pool care protocols designed for arid climates or hard-water regions fail here. SC Coastal Pools built its service approach around these site-specific environmental variables, adjusting chemical dosing, equipment inspection frequency, and debris management to the conditions each property actually encounters.
Three core service lines anchor the company's scope across every community in the territory:
Service
Description
Frequency
Pool Maintenance
Chemical balancing, skimming, filter cleaning, equipment checks, water testing
Weekly or bi-weekly, 52 weeks/year
Pool Repair
Pump, filter, heater, salt cell, and surface repair; leak detection; emergency response
As needed / same-week scheduling
Pool Inspection
Pre-purchase assessments, seasonal equipment audits, safety compliance evaluations
On demand / pre-closing timelines
The pool repair expertise the team has developed is rooted in diagnosing failures specific to coastal South Carolina — heat pump fin corrosion from salt exposure, plaster etching from chronically soft Middendorf Aquifer fill water, and pump seal failures accelerated by sand intrusion on barrier island properties. Professional pool inspections follow a structured protocol that evaluates not just visible equipment condition but also hydrostatic relief valves, bonding/grounding integrity, and chemical history — factors that determine whether a pool will perform reliably under Lowcountry conditions over the next 3-5 years.
16
Communities Served
9+
Years of Service
5.0
Google Rating
A+
BBB Rating
Where We Work
Service Area Coverage
SC Coastal Pools operates across 16 communities in the Charleston Lowcountry, each presenting distinct environmental and water chemistry conditions that directly affect pool maintenance requirements. The five primary service cities anchor the coverage area:
Mount Pleasant
Tri-County HubMount Pleasant draws its residential water from Mount Pleasant Waterworks, sourcing deep wells in the Middendorf and Black Creek Aquifers. Fill water arrives at 18-30 ppm hardness — classified as very soft — which means every gunite and plaster pool requires aggressive calcium hardness supplementation to prevent surface etching. Neighborhoods like Dunes West, Park West, and I'On have 24% estimated pool ownership, one of the highest densities in the region.
Charleston
PeninsulaCharleston proper relies on the Charleston Water System, drawing surface water from the Bushy Park Reservoir and Edisto River. Hardness measures 40-60 ppm — still soft by national standards but nearly double Mount Pleasant's readings. The peninsula's 0-2 foot water table in historic districts creates persistent hydrostatic pressure risks, and tidal flooding events introduce brackish contamination that can spike salinity and crash chlorine residuals in hours.
Summerville
InlandSummerville sits 25-30 miles inland at 89 feet elevation, removing the salt air corrosion factor but introducing Loblolly Pine needle debris as the dominant maintenance challenge. Needles acidify pool water rapidly, and the town's 50-80 ppm fill water hardness sits in the moderately soft range. Freeze risk is more pronounced here — USDA Zone 8b versus the coast's 9a — with winter lows reaching 15-20 degrees F, requiring freeze protection protocols for exposed plumbing.
Kiawah Island
Barrier IslandKiawah Island represents the luxury segment of the service territory. The 2,196-person barrier island community has a median individual income of $212,353 and a median age of 66 years. Salt air corrosion here is severe — standard heat pump fins last 3-5 years without marine-grade coatings. Every property sits within FEMA Zone AE or VE, and the tidal salt marshes covering 45% of the island's 8,500 acres mean drainage systems face regular inundation from twice-daily tidal cycles.
Isle of Palms
Barrier IslandIsle of Palms is a 4.44-square-mile barrier island where an estimated 40-50% of residential properties operate as vacation rentals, concentrated in the Wild Dunes resort community. Rental pools demand a fundamentally different service cadence — mid-week booster chlorine doses to manage heavy bather loads, sand filtration maintenance from beach carryover, and remote monitoring coordination with property management companies. Fill water hardness from Isle of Palms Water and Sewer Commission measures 58-65 ppm, and the extremely shallow water table of 0-24 inches fluctuates directly with tides and rainfall.
Additional Communities Served
Ready for Reliable Pool Service?
Join the 16 communities across Charleston that trust SC Coastal Pools for weekly maintenance, repair, and inspections.
Our Credentials
Credentials and Industry Standards
5.0
Google Stars
58
Google Reviews
A+
BBB Rating
2017
Year Founded
SC Coastal Pools holds a 5.0-star rating across 58 Google reviews — a perfect score maintained over nine years of continuous operation. The Better Business Bureau assigns the company an A+ rating. Both Jessica and Ryan Venezia are licensed and carry full insurance coverage for all service operations.
The Charleston Lowcountry is not a forgiving environment for pool infrastructure. Fill water hardness ranges from 18 ppm in Mount Pleasant to 80 ppm in Summerville — a 4x variance across a 30-mile radius that demands different chemical strategies for each service route. Annual humidity averages 71%, sustaining algae proliferation pressure from March through November. The 10-mile salt air corridor stretching from Kiawah Island through Isle of Palms and Sullivan's Island accelerates metal oxidation on every exposed equipment surface. Combined with 50+ inches of annual rainfall, hurricane season from June through November, and water temperatures exceeding 84 degrees F for four consecutive months, the region represents one of the most demanding pool maintenance environments on the East Coast.
Operating here since 2017 has given SC Coastal Pools a dataset of hurricane preparation experience that informs every seasonal protocol — from pre-storm water lowering procedures calibrated to high water table pop-out risks, to post-hurricane chlorine shock sequences that restore contaminated pools without damaging plaster or vinyl liner surfaces.
Resources
Charleston Pool Care Education
SC Coastal Pools invests in educating new pool owners through published guides covering the specific conditions Lowcountry homeowners encounter — topics that generic national pool resources do not address. Understanding why Mount Pleasant's soft water etches plaster, why Summerville pools turn acidic every October, and why Kiawah Island equipment corrodes at twice the national rate helps property owners make informed decisions about service frequency, equipment upgrades, and long-term maintenance budgets.
For service inquiries, free quotes, or questions about your pool's specific conditions, contact SC Coastal Pools at (843) 806-7838 or email service@sccoastalpools.com.
Our Values
What We Stand For
Four simple principles that guide everything we do.
Show Up
We do not miss visits. We do not reschedule without notice. If we say we will be there, we will be there.
Do It Right
Every pool gets the same level of care — thorough, professional, and by the book. No cutting corners.
Be Honest
Transparent pricing. Honest assessments. We will tell you what your pool actually needs — not what costs the most.
Own the Outcome
If something is not right, we fix it. No excuses, no runaround. Your satisfaction is our reputation.
Credentials
Certified & Qualified
We invest in the training and certifications that matter.
CPO Certified
Certified Pool Operator through the Pool & Hot Tub Alliance
Licensed & Insured
Full commercial general liability coverage for your protection
Ongoing Education
Continuous training on the latest equipment, chemicals, and techniques
What People Say
Our Reputation Speaks for Itself
“Jessica and her team are the real deal. Honest, professional, and actually care about doing good work.”
Mike T.
Daniel Island, SC
“We switched from a big franchise and the difference is night and day. SC Coastal treats us like neighbors, not just customers.”
Rachel K.
Mount Pleasant, SC